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Once a signature request is sent, the request page brings its progress and

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finished documents together.

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In this lesson, we'll track our practice orientation sign-off, find the

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reminder control, and review the signed PDF.

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Open Signatures and select the request you want to check.

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Confirm the document title before following up.

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Our example uses fictional recipients and a non-binding practice document.

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Start with the request status at the top, then look at each signer.

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In a sequential request, Sent means that person's invitation has been

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issued.

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Pending means their turn has not started.

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Here, Alex is Sent and Jordan is Pending.

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Jordan must wait for Alex to sign.

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After Alex signs, the page shows Alex as Signed and Jordan as Sent.

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The overall request remains In Progress because Jordan's required

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signature is still outstanding.

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The signer row also records when a document was viewed and when it was

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signed.

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Use these timestamps alongside the status badge to understand what has

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happened.

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When an invited signer needs a follow-up, find the bell beside their name.

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On this screen, the bell is beside Jordan, who is still awaiting a

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signature.

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Choose that bell to send a reminder.

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Check the recipient first: this action sends immediately.

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Klarstig.ai allows reminders for Sent or Viewed recipients on an active

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request.

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After a successful send, look for the Reminder sent confirmation.

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If Klarstig.ai says a reminder was sent recently, wait before trying

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again.

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This walkthrough shows the reminder control; it does not send another

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message.

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Next, review the Audit trail.

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The event list records the request being created and sent, then recipient

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views and signatures.

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Read the event names and timestamps in order.

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Once both required signatures are recorded, the request becomes Completed.

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Check that each required recipient is marked Signed.

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The Completion and integrity section records the completion time and the

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document fingerprint.

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It also confirms that a completion certificate is appended to the signed

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document.

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Choose Download signed PDF at the top of the completed request.

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Open the downloaded document and review the signature blocks, printed

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names and dates.

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This example contains both Alex's and Jordan's signatures.

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Continue to the appended Completion Certificate.

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Check the document title, recipients

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and recorded event history.

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The certificate is part of this PDF, so keep the complete file together.

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Your next step is to review one request in your workspace.

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Check its status, follow up only with an eligible signer, and download the

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complete PDF after signing is finished.

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The written guide is shown here.
