Intaria Customer Service — A Conversation That Gets Things Done



Narrator: Great ideas deserve more than another pile of paperwork.

Narrator: Great service starts with a conversation. Someone listens, understands what you need, and helps you get it done. That's the experience behind Intaria Customer Service: a natural, helpful voice, with the power to take the next step. Listen to this example.

Intaria AI assistant: Thanks for calling Harbor Home Services. I'm your Intaria AI assistant. How can I help today?

Customer: I need to move my appointment to Friday morning. And can you explain the service charge?

Intaria AI assistant: Absolutely. Once we've confirmed your booking, I can help with both. Would nine or eleven work better?

Customer: Eleven, please. Is that charge extra, on top of the repair?

Intaria AI assistant: The service visit is forty-nine dollars. If you approve the repair, that amount is credited toward your total.

Customer: Perfect. Let's do Friday at eleven.

Intaria AI assistant: You're all set. Your appointment is Friday at eleven, and your confirmation is on its way. Anything else I can help with?

Customer: No, that's everything. Thanks!

Customer: Our cleaning was yesterday, but the kitchen was missed.

Intaria AI assistant: I'm sorry that happened. I can arrange a return visit at no extra charge. Would tomorrow morning work?

Customer: We have an event tonight. We really need someone today.

Intaria AI assistant: I understand. I can't confirm a visit today, so I'm escalating this to our service team now. I'm including the missed cleaning, your deadline, and everything we've discussed, so you won't have to start again.

Customer: I'm creating our volunteer signup form, but my test submission won't go through.

Intaria AI assistant: I can help. With your permission, I'll open your saved draft and review it with you.

Customer: Yes. It's called Volunteer Signup.

Intaria AI assistant: I have your draft. Phone is marked required, but your form hides it when someone chooses email. Select Phone, turn off Required, then open Preview and submit again.

Customer: That fixed the test. But I still get an error when I publish.

Intaria AI assistant: Thanks for checking. I can't resolve that publishing error, so I'm escalating it to our support team. I'm including your draft, the error, and everything we've tried, so you won't have to repeat yourself.

Narrator: That's the difference: a conversation that moves the work forward. Questions, appointments, billing, and refund requests, handled around your organization's policies and permissions. When a person needs to step in, the conversation and next action stay together, so your customer doesn't have to start over.

Narrator: Less chasing. More doing. More time for your customers, your community, and your mission. Explore Intaria dot A I, and bring your next workflow to life.



ON-SCREEN ENDING

CUSTOMER SERVICE

FOR NONPROFITS & SMALL BUSINESSES

A helpful voice.

A clear next step.

Help resolve issues. Escalate with context.

Intaria.ai