Natural voice interaction
Customers speak naturally and get answers that understand what they actually need.
KLARSTIG CUSTOMER SERVICE
Help that knows the next step.
See how a question becomes an answer, a reviewed request or a clear handoff to your team.
A helpful voice. A clear next step.
Give your customers a natural conversation with an AI service representative that understands what they need and helps move the work forward. Klarstig Customer Service brings questions, appointments, billing and service requests together around your organization’s knowledge, policies and permissions. When a customer has a service issue, AI helps find a solution. If it cannot resolve the issue, it escalates to a human with the conversation and actions already taken.
See helpful conversations and human escalation in action.
This video shows example conversations with English captions burned in — not recordings of completed real calls.
Read the transcript
Klarstig Customer Service — A Conversation That Gets Things Done
Narrator: Great ideas deserve more than another pile of paperwork.
Narrator: Great service starts with a conversation. Someone listens, understands what you need, and helps you get it done. That's the experience behind Klarstig Customer Service: a natural, helpful voice, with the power to take the next step. Listen to this example.
Klarstig AI assistant: Thanks for calling Harbor Home Services. I'm your Klarstig AI assistant. How can I help today?
Customer: I need to move my appointment to Friday morning. And can you explain the service charge?
Klarstig AI assistant: Absolutely. Once we've confirmed your booking, I can help with both. Would nine or eleven work better?
Customer: Eleven, please. Is that charge extra, on top of the repair?
Klarstig AI assistant: The service visit is forty-nine dollars. If you approve the repair, that amount is credited toward your total.
Customer: Perfect. Let's do Friday at eleven.
Klarstig AI assistant: You're all set. Your appointment is Friday at eleven, and your confirmation is on its way. Anything else I can help with?
Customer: No, that's everything. Thanks!
Customer: Our cleaning was yesterday, but the kitchen was missed.
Klarstig AI assistant: I'm sorry that happened. I can arrange a return visit at no extra charge. Would tomorrow morning work?
Customer: We have an event tonight. We really need someone today.
Klarstig AI assistant: I understand. I can't confirm a visit today, so I'm escalating this to our service team now. I'm including the missed cleaning, your deadline, and everything we've discussed, so you won't have to start again.
Customer: I'm creating our volunteer signup form, but my test submission won't go through.
Klarstig AI assistant: I can help. With your permission, I'll open your saved draft and review it with you.
Customer: Yes. It's called Volunteer Signup.
Klarstig AI assistant: I have your draft. Phone is marked required, but your form hides it when someone chooses email. Select Phone, turn off Required, then open Preview and submit again.
Customer: That fixed the test. But I still get an error when I publish.
Klarstig AI assistant: Thanks for checking. I can't resolve that publishing error, so I'm escalating it to our support team. I'm including your draft, the error, and everything we've tried, so you won't have to repeat yourself.
Narrator: That's the difference: a conversation that moves the work forward. Questions, appointments, billing, and refund requests, handled around your organization's policies and permissions. When a person needs to step in, the conversation and next action stay together, so your customer doesn't have to start over.
Narrator: Less chasing. More doing. More time for your customers, your community, and your mission. Explore Klarstig dot A I, and bring your next workflow to life.
ON-SCREEN ENDING
CUSTOMER SERVICE
FOR NONPROFITS & SMALL BUSINESSES
A helpful voice.
A clear next step.
Help resolve issues. Escalate with context.
klarstig.ai
Help resolving service issues
AI works through the request and moves the task forward, not just points to a help article.
Actions that follow your policies
Every action stays within your organization’s knowledge, policies and permissions.
Human escalation with full context
If AI cannot resolve it, a person takes over with the conversation and actions already attached.
Software support, walked through together
In the illustrated software example, AI opens the customer’s current Volunteer Signup draft with permission, reviews a hidden field that remains required, guides the correction and confirms a successful test submission. When it cannot resolve a publishing error, it escalates with the draft, error details and prior conversation attached — so the customer does not have to repeat the issue after the handoff.
EXAMPLE CONVERSATION
Review the customer’s current work with permission
Walk through a fix together
Confirm the result
Escalate unresolved issues with the draft and full context
One case. Two perspectives.
A simulated conversation, with the decision and next step visible to staff.
Choose a scenario to see its outcome.
Choose a question to see how it is handled.
No real account, payment, call or message is affected.
How would this fit your organization?
A useful next step. A person when you need one.
Find an answer, follow a guide or tell us where you’re stuck.