AI Customer Service: Current Availability
AI Customer Service is described on our website but is not yet available to buy or switch on in customer workspaces.
Not currently availableWhere to find it: Marketing page /customer-service; no purchase option in Billing
What this guide helps you do
Set clear expectations before you plan around it.
Who this applies to
All workspaces.
Before you start
- Voice and automated actions are not available to customers.
Steps
- Read the AI Customer Service overview to see what it is designed to do.
- Tell us you are interested through Contact.
What you should see
You know it cannot be activated today and no charge is made for it.
Troubleshooting
I was told I could try it.
Only demonstrations are available. Contact support if something in your workspace suggests otherwise.
Related guides
- Can I Buy the AI Customer Service Add-on?The AI Customer Service add-on cannot be purchased at the moment. No add-on charge appears on Starter or Pro invoices.
- Which Integrations Work Today and How to Check Their ActivityPower Automate is available. Payments, Zapier, webhooks, n8n, the developer API and custom HTTPS are in validation, and CRM connections are not yet available.
- Draft Social Posts and Understand Account ConnectionsSocial Publisher lets you draft and review posts about your forms. Social network connections are not live, so nothing is posted to a real account.
Still need help?
Send us a message with your workspace name and what you tried. Don’t include card numbers or passwords.