Can I Buy the AI Customer Service Add-on?
The AI Customer Service add-on cannot be purchased at the moment. No add-on charge appears on Starter or Pro invoices.
Not currently availableWhere to find it: Billing (no add-on option is shown while the add-on is not purchasable)
What this guide helps you do
Understand why there is no add-on option in Billing.
Who this applies to
All workspaces and plans.
Before you start
- Pages that describe AI Customer Service explain the product; they do not mean you can buy or activate it today.
Steps
What you should see
Your plan is billed without any add-on amount.
Troubleshooting
I see an add-on line on my invoice.
That should not happen. Contact support or request a refund review.
Related guides
- AI Customer Service: Current AvailabilityAI Customer Service is described on our website but is not yet available to buy or switch on in customer workspaces.
- Free, monthly and annual billing explainedFree needs no checkout. Paid plans renew every month or every year, and annual plans are charged the full yearly amount up front.
- Klarstig Upgrade and Payment OptionsCompare Free, Starter and Pro, upgrade through secure checkout and see which payment methods Klarstig accepts. Klarstig does not accept wire transfers.
Still need help?
Send us a message with your workspace name and what you tried. Don’t include card numbers or passwords.