Klarstig Upgrade and Payment Options
Compare Free, Starter and Pro, upgrade through secure checkout and see which payment methods Klarstig accepts. Klarstig does not accept wire transfers.
What this guide helps you do
Move from the Free plan to Starter or Pro and understand how payment works.
Who this applies to
Organization owners and admins. Other roles can view the plans but cannot start checkout.
Before you start
- Klarstig does not accept wire transfers or bank transfers. Payment is made at the secure checkout, which shows the payment methods available for your purchase; cards are the standard method.
- PayPal is not offered for Klarstig subscriptions, and a purchase order is not a payment method. See PayPal payments and Purchase orders.
- If the workspace already has a paid subscription, checkout will not start a second one, and plan switching is not available in the billing portal. To change between Starter and Pro or between monthly and annual, contact support.
- Verified nonprofits can choose discounted annual pricing. See Nonprofit pricing.
Steps
- Open Billing. The top card shows your current plan, its status and your limits for users, active forms and monthly submissions.
- Under Change Plan, compare Free, Starter and Pro. Starter is $29/month month-to-month or $278.40 billed annually; Pro is $59/month or $566.40 billed annually.
- Select Annual or Monthly on the plan you want. You are taken to our payment provider’s secure checkout.
- Enter your payment details at checkout and confirm. Klarstig never sees or stores your full card number.
- Return to Billing. The new plan appears after the payment is confirmed by a signed notification from our payment provider, usually within a minute.
What you should see
Billing shows the new plan with status Active, and an invoice for the first charge is available under Invoice History.
Troubleshooting
The plan buttons are greyed out.
Only owners and admins can start checkout, and the button for your current plan is disabled. A notice under Change Plan explains when your role cannot change billing.
I paid but Billing still shows Free.
Wait a minute and refresh. If it still shows Free, contact support with the checkout date and amount. Do not pay a second time.
Related guides
- Free, monthly and annual billing explainedFree needs no checkout. Paid plans renew every month or every year, and annual plans are charged the full yearly amount up front.
- How nonprofit pricing worksVerified nonprofits get 50% off annual Starter or Pro. Apply from Settings; the discount appears in Billing only after verification.
- Purchase Orders for Klarstig: Billing and Approval InformationA purchase order is your organization’s internal authorisation to buy. It is not a payment, and Klarstig subscriptions are still paid at secure checkout.
Still need help?
Send us a message with your workspace name and what you tried. Don’t include card numbers or passwords.