How to View and Update Your Klarstig Subscription Invoices

Find a past invoice, check what it covered and make sure future invoices carry the right billing name, address and tax ID.

Organization owners and admins of a workspace with a paid subscription. Members and viewers cannot open the billing portal.

• Updating billing details applies to future invoices. It does not rewrite invoices that were already issued.
• If an issued invoice needs a correction, contact support. Corrections need a review by our team, and the original invoice stays in the audit history.
• Adding a VAT or other tax ID records it on future invoices. It does not by itself guarantee that tax is removed; tax treatment depends on the applicable rules.

1. 1Sign in and open Billing.
2. 2Under Invoice History, select View invoices. The secure billing portal of our payment provider opens.
3. 3Select an invoice to see its amount, currency, status (for example paid or open), the service period it covers and any tax shown on it.
4. 4Download the invoice or receipt PDF for your records.
5. 5To change the name, address or tax ID used on future invoices, go back to Billing and select Update billing details under Billing contact, then save the changes in the portal. To change the billing email that receives receipts, contact support.

You can see and download every invoice issued for the workspace, and invoices issued after your update show the new billing details.