Disconnect Your Stripe Account or Revoke Klarstig’s Access (Not Active Yet)
Not active yet — available at release. Disconnecting stops new form payments immediately. Your Stripe account, funds and payment history stay with you.
What this guide helps you do
Stop collecting payments through Klarstig forms, or remove Klarstig’s access from your Stripe account.
Who this applies to
Workspace owners and admins with a connected Stripe account.
Before you start
- Disconnecting does not refund, cancel or move any payment already made. Manage those in your Stripe Dashboard.
- If you remove Klarstig’s access from the Stripe side, Klarstig receives a signed notice from Stripe and marks the account as disconnected automatically.
- This feature is not active yet; there is nothing to disconnect until release.
Steps
- Open Integrations → Payments.
- Choose Disconnect and type DISCONNECT to confirm.
- If you linked an existing account, Klarstig also revokes its access in Stripe. You can also remove Klarstig at any time from your Stripe Dashboard under connected platforms.
What you should see
The status shows Disconnected. Published paid forms stop accepting new payments until you connect an account again.
Troubleshooting
I disconnected by mistake.
Connect again from the Payments page. If you link the same existing account, approve Klarstig again on Stripe’s page.
A form still shows a payment step.
Paid forms cannot take new payments while no ready account is connected. Edit the form to turn off Collect a payment if you no longer need it.
Related guides
- Connect Your Stripe Account for Form Payments (Not Active Yet)Not active yet — available at release. When form payments open, you will connect your own Stripe account, either by creating a new one or by linking one you already have.
- Refunds and Disputes on Form Payments (Not Active Yet)Not active yet — available at release. You issue refunds and answer disputes in your own Stripe Dashboard. Klarstig only shows their status next to the payment.
- Collecting Payments Through Your FormsTaking live payments from respondents through a Klarstig form is not switched on. Payment integrations are still in validation.
Still need help?
Send us a message with your workspace name and what you tried. Don’t include card numbers or passwords.